43A customer keeps expanding the scope mid-project. How do you handle scope creep?▼mediumPalantirScale AIDatabricks1 replies◆ premiumScope creep quietly sinks deployments and erodes trust on both sides. Interviewers want to see you defend the timeline without turning into the team that says no to everything. Here is the move.Open full answer →
55How do you tell a customer no without damaging the relationship?▼mediumSalesforcePalantirSierra1 replies◆ premiumTelling a customer no is a relationship skill: shield them from a bad outcome while keeping their trust. Interviewers look for the reason, the alternative, and the framing. Here is the move.Open full answer →