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Why can't you evaluate an LLM application the way you evaluate a classifier?

Accuracy against a held-out label is the wrong instrument for a system with no single right answer, an open failure space, and a metric that is itself a model. Here is what breaks, what survives, and what replaces it.

Updated Sep 2026 · Grounded in real GenAI, LLM, and AI/ML engineering interview loops and written to a senior-engineer editorial bar.

Accuracy against a held-out label is the wrong instrument for a system with no single right answer, an open failure space, and a metric that is itself a model. Here is what breaks, what survives, and what replaces it.

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